1. Purchase Process:

• Q: How can I purchase a rebar bend and cut machine from your company?
  • A: To purchase our machines, simply visit our website and explore our product catalog. Contact our sales team for assistance, and they will guide you through the ordering process.

2. Production Information:

• Q: What types of rebar can your machines handle?
  • A: Our rebar bend and cut machines are designed to handle various types of rebar, including different diameters and grades, ensuring versatility for a wide range of construction projects.

3. Shipping and Delivery:

• Q: How long does it take for the machine to be shipped after placing an order?
  • A: We strive for prompt dispatch. Once your order is confirmed, our team initiates the shipping process, and you can expect your machine to be on its way within the specified timeframe. Normally production time is from 14 days to 30 days, please let use know if you are in a hurry.

4. Training and Installation:

• Q: Is training provided for operating the rebar bend and cut machine?
  • A: Yes, we offer comprehensive training programs. Our experts will guide your team on machine operation, maintenance, and safety protocols to ensure efficient and safe utilization.

5. After-Sales Service:

• Q: What after-sales support do you provide?
  • A: Our commitment extends beyond the sale. We offer ongoing technical support, maintenance services, and readily available spare parts to ensure the continuous and optimal performance of your rebar bend and cut machine.

6. Maintenance and Troubleshooting:

• Q: How can I troubleshoot common issues with the machine?
  • A: Our user-friendly manuals provide step-by-step guidance for troubleshooting common issues. Additionally, our technical support team is available to assist you in resolving any challenges you may encounter.

7. Warranty Information:

• Q: What is the warranty period for your rebar bend and cut machines?
  • A: Our machines come with a standard warranty period(one year). Please refer to the product documentation or contact our customer service for specific warranty details.

8. Customization Options:

• Q: Can the machines be customized to meet specific project requirements?
  • A: Yes, we offer customization options to tailor our machines to your unique project needs. Contact our sales team to discuss your customization requirements.

Feel free to contact our customer support team for any additional inquiries or specific details not covered in these FAQs. We are here to assist you throughout the entire process, from purchase to after-sales service.