Steel Rebar Bending Machine Consumable Parts & Warranty Repair Policy

1. Steel Rebar Bending Machine Consumable Parts Policy

1.1 Scope of Consumable Parts

Steel Rebar Bending Machine Consumable parts are components subject to wear and tear under normal operation. These typically include (but are not limited to):

Italian Model P42 Bar Bender

• Bending dies (bending core pins)

• Transmission belts and gears

• Bearings

• Hydraulic seal rings

• Electrical contactors and switches

• Lubrication system components

🔧 Refer to the official parts list provided by the manufacturer for a complete specification.

1.2 Warranty Coverage for Consumables

ℹ️ Consumable parts damaged due to non-human factors during the warranty period may be replaced free of charge upon approval.

1.3 Purchase and Replacement

• The manufacturer or authorized distributor will provide access to original consumable parts.

• Users are strongly advised to use genuine parts to maintain performance and avoid voiding the warranty.

• Some manufacturers may offer:

  • Discounted consumable part packages

  • Preventive maintenance kits

2. Steel Rebar Bending Machine Whole Machine Warranty Policy

2.1 Warranty Period

• Standard Warranty: 1 to 2 years from the date of delivery or installation (as specified in the purchase contract).

• Extended Warranty (Key Components): Motors and hydraulic pumps may be covered up to 3 years, if specified.

2.2 Warranty Inclusions

The warranty covers:

• Defects in materials or workmanship

• Factory assembly issues

• Performance failure under normal operating conditions

2.3 Warranty Exclusions

The following conditions are not covered:

• Improper operation (e.g., bending beyond the specified capacity)

• Failure to follow operating or maintenance instructions

• Natural disasters or force majeure (e.g., fire, flood, lightning)

• Unauthorized repairs, modifications, or disassembly

• Lack of maintenance (e.g., insufficient lubrication, dirty working environment)

2.4 Service Procedure

To initiate a warranty service:

1. Provide proof of purchase, machine serial number, and fault description

2. Contact the manufacturer or authorized service center

3. Response time: 24–72 hours depending on region and service agreement

4. Cost:

   • During warranty: Repairs, parts, and labor are free

   • Travel and logistics costs may apply (check service terms)

3. Post-Warranty Repair Policy

3.1 Paid Repair Services

• Repairs outside the warranty period will incur charges for:

  • Parts

  • Labor

  • Logistics (if applicable)

• A quotation will be provided and must be approved before repairs begin.

3.2 Extended Warranty (Optional)

• Some manufacturers offer optional extended warranty packages, which can be purchased at the time of ordering or before the original warranty expires.

3.3 Lifetime Technical Support

• Most suppliers provide free technical consultation for the product’s lifetime, including:

  • Remote troubleshooting

  • Maintenance advice

  • Replacement part guidance

4. User Responsibilities & Precautions

✔ Keep and provide:

• Purchase invoice

• Warranty certificate/card

• Equipment serial number

✔ Perform:

• Regular cleaning and lubrication

• Periodic inspection and preventive maintenance

❌ Avoid:

• Unauthorized disassembly or modification

• Operating under extreme or unsuitable conditions